We may collect the following types of personal information:

• Full name

• Contact details (email address, phone number)

• Booking details (check-in/check-out dates, preferences, etc.)

• Payment-related data (processed through secure third-party gateways)

We do not collect any unnecessary information or track user behavior beyond what is required to complete and manage your booking.

The data collected is used strictly for the following purposes:

• To confirm and manage reservations

• To communicate essential booking information

• To maintain records for administrative or legal purposes

• To improve service quality, where applicable

Your data will not be used for promotional or marketing activities unless explicit consent is provided.

All personal information is stored securely using reputable service providers. Measures in place include:

• Encryption during transmission

• Restricted access to authorized personnel only

• Secure server infrastructure via Zoho and related platforms

Payment details are processed through PCI-compliant third-party payment gateways. Shanti Earth does not store or retain any sensitive financial information such as credit/debit card numbers.

Personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Once no longer needed, data will be securely deleted.

We may use third-party service providers (such as Zoho and Google) to operate parts of our platform. These services operate under their own privacy and data protection policies and are contractually prohibited from using your information for any unrelated purposes.

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact:

Shanti Earth
Email:bookings@shanti.earth
Phone: 9361142796